VIRTUAL RETAIL   CREATIVE DIRECTION  

L’OCCITANE


A new virtual world for L’Occitane’s Holidays. Set within the Provencal Alps, the space returns to the brand’s roots in the region and the Choose Joy campaign with a 1970’s bohemian vibe. 




THE BRIEF

L'Occitane Holiday '23 centred on three pillars: Choose Joy, Gifting, and Sharing.

The brief called for a virtual world rooted in the brand's 1970s Provençal origins; joyful, bohemian and full of colour. Centred around the brands iconic olive tree emblem, the experience was to be a celebration of the season of giving through discovery of limited edition ranges, while creating an experience shareable enough that visitors would want to gift it to others.

MY ROLE

I lead the creative direction, translating the Choose Joy campaign into a spatial and narrative environment, designing the user flow of the virtual shopping experience, additional feature integration, and designing a new feature, Holidays Wishlist Postcard, to encourage shareability through gifting. 


VIRTUAL FLOORPLAN AND USER FLOW


SHAREABILITY


I designed a new feature for the experience allowing for the guest to be able to add products to a wishlist and send the list with a personalised message, to a loved one as a Holiday’s Wishlist Postcard. As well as encouraging sharability of the experience, and opening up further conversion, the feature also resulted in the brand to collect email contacts for further marketing activities.

The success of the experience led to renewal for a Ramadan Virtual Store experience.